Terms and Conditions

Terms & Conditions

DISCLAIMER:

By either: submitting a registration enquiry (either informally by emailing one of Live Love Perform's representatives, or through the Class4Kids booking system) and/or allowing your child to attend a class, you hereby agree to the below Terms and Conditions. Live Love Perform. nor any of its Directors, Staff or Volunteers accept any responsibility for the negligence of any party in following these policies and their principles. All policies are viewable at any time on our website: liveloveperform.co.uk

SECTION 1 - FEES:

Fees are payable on a monthly subscription basis.
Although fees are payable on a monthly basis, the dance school runs in accordance with school term time. Half a term's notice is required if a parent wishes to terminate their child's attendance from a class. If a child is withdrawn without giving the required notice, monthly fees will still be due until the end of the current term.
The monthly payment amount is dependent on the class or classes your child attends, and whether sibling discount has been applied.
Your payment plan covers all fees for the year. These fees are split into 12 affordable payments, therefore fees are still due during term holidays. These fees are taken out on the 1st of every month.
A payment plan must be set up by WEEK 2 of your child's classes (not including the two free trial sessions). Failure to do so may result in your child being unable to attend their chosen class.

POWELL CORDEROY PRIMARY SCHOOL:

Fees are payable by term
Students must commit to the term in full and attend all classes - therefore term must be paid for in full, even if attended in part
Term fees must be settled in full by WEEK 2 of the term, unless paying by instalment
If paying by instalment, this must be agreed before the term start date. Term total must be settled by the last day of the respective term
Fees will only be pro-rata when a student starts during a term, in such cases - fees must be settled by WEEK 2 of class attendance
Term information including cost and payment information will be communicated at least 2 weeks in advance of the new term
Any amounts that go beyond the due date are subject to an additional 10% late payment charge
Cases of late payments may be passed on to professional services, including your details, for retrieval of outstanding amounts
Refunds will not be given for non-attendance of the term unless certain circumstances arise - for refund information see Section 4 below
If you have a credit balance with us, these will automatically be kept on file for future bookings made - refunds will only be made in accordance with Section 4 below

SECTION 2 - PAYING FEES:

Payment can be made via cash at the class, online banking transfer or via the Class4Kids portal - for bank transfers, our account details can be found via the Class4Kids checkout screen underneath 'Alternative Payment Methods'.
If you fail to pay in full/first instalment by week 2 of the term, your child may be removed from the class list without notice
Live Love Perform issues e-receipts via our Class4Kids booking system - this may go to your junk mail, so please check this often

NOTE: Online Bank Transfers should be referenced with your child's forename initial and surname only. If this is not possible, you must email hello@liveloveperform.co.uk to inform us of the payment reference. Failure to do so may result in the payment being unidentified, the amount remaining marked as outstanding and a late payment charge being added. In such cases, we may contact you to notify that a payment has not been received.

SECTION 3 - LATE PAYMENTS:

If the payment for the term is not received by WEEK 2 of the term (or another agreed date) a 10% late payment charge will be added to the total due
The individual who submitted the application form on behalf of the child who attended class will be contacted twice: x1 email and x1 text message. It is the responsibility of the Parent/Legal Guardian to ensure they have informed Live Love Perform of any changes to contact details
Failure to respond to correspondence sent by Live Love Perform within 28 days, will render the amount 'overdue'

SECTION 4 - REFUND POLICY:

In cases of illness: if a student misses 4 consecutive classes and is unable to attend the remainder of term, a 90% refund will be given. This will only be provided in cases of illness and as such, a medical note should be provided to be eligible for a 90% refund. If a medical note is not provided, the full term amount is applicable as per normal circumstances
Live Love Perform cannot and will not provide refunds for holidays or other commitments
Live Love Perform cannot and will not issue refunds to those who leave mid-term, unless the illness clause above applies
In the event that our offerings must be adapted due to Force Majeure, we will aim to provide alternative offerings in line with our Terms set out in Section 5 - in these circumstances refunds will not be issued
Platform fees for payments made through Class4Kids are non-refundable - we can only refund you the total amount for the services you've booked and we cannot refund you the platform fee paid when booking through Class4Kids e.g. an offering costs £60 plus £4 platform fees = £64 - you will only be refunded £60 as the £4 is the cost to facilitate your transaction via the payment handler Stripe
In the event that we refund you under certain circumstances, any payment/bookings made via Class4Kids, you will only be refunded the cost of the services you booked in line with the example above and platform fees will remain non-refundable

SECTION 5 - REGISTRATION, ATTENDANCE AND ABSENCE:

A register for each class is maintained by the teacher who records student attendance for the purposes of health & safety and security - this may also be used for purposes of Track & Trace throughout Covid-19
Students are expected to attend the full term and should only miss classes if they are unable to attend due to illness
Parents must inform Live Love Perform that their child is not able to make class by email or phone
If a student fails to attend class on 2 or more consecutive occasions without notice/reason, they may be removed from the class list
If an offering is cancelled due to the sickness of a teacher, a health epidemic or any other seen or unforeseen event, Live Love Perform will endeavour to reschedule/rearrange the offering or provide an alternative. This may be on a different day/time or both from when the offering was originally scheduled and might involve an extension to the term-time dates.

SECTION 6 - RIGHT TO ATTEND, CHANGE CLASSES AND WITHDRAW OR TERMINATE ATTENDANCE:

All current Live Love Perform students are guaranteed a space in a Live Love Perform class* and will be automatically enrolled into the next term
It is the Parent's/Legal Guardian's responsibility to provide us with half a term's notice if their child is NOT returning to the class
If a student's term fees have not been paid in advance, Live Love Perform reserve the right to terminate a student's attendance at any time under reasonable circumstances
If a student wishes to change and/or start an additional class, Parental/Legal Guardian consent must be given prior to attending
Parents may withdraw or terminate their child's attendance mid-term - terms in Sections 4 & 5 will apply

*Depending on class availability, current students may not be placed in the same class in the new term. Any change will be communicated in advance of the new term starting, via email. If your child moves into a different age group e.g. moving from Reception into Year 1, they may be required to attend a different class. Parents should make Live Love Perform aware of any moves not apparent to us already, in advance (at least 2 weeks prior to the new term starting).

SECTION 7 - RULES OF MEMBERSHIP:

Members of Live Love Perform will: -

Always include everyone and will not isolate any member of the group
Respect all peers, adults and Live Love Perform staff, regardless of age, gender, ability, race, cultural background, religious beliefs or sexual orientation/identity
Wear suitable clothing for dancing
Bring a bottle of water to each class or rehearsal
Be friendly and welcoming, particularly to any new students
Take care of and respect any equipment or belongings that do not belong to them
Respect the instructions and decisions of all Live Love Perform staff
Not bully, make inappropriate remarks or be violent/aggressive to anyone, including over the internet or on online platforms
Not use any bad language
Not inappropriately disrupt any Live Love Perform class, workshop or other offering

SECTION 8 - DISCOUNTS:

2 siblings attending Live Love Perform classes/offerings will receive 10% off the total amount due, for second and subsequent child(ren)
Discounts are not guaranteed and may be changed/altered at any time

SECTION 9 - WORKSHOPS/HOLIDAY CAMPS:

Payment for workshops/holiday camps must be paid by the date stipulated by Live Love Perform at the time of booking. Payment can be made through the online booking system (Class4KIds, if applicable), via online banking or in cash at a Live Love Perform class.

SECTION 10 - ACTIVITY PROVIDER:

Live Love Perform is an activity provider. It is at the sole discretion of the Parent/Legal Guardian to leave the grounds of any site where Live Love Perform carries out classes whilst a child attends for the duration, and should only do so under the trust and knowledge that their child is competent enough to look after their self and attend toilet facilities on their own. Live Love Perform teachers are fully-enhanced DBS checked and First-Aid trained and will always ensure the health, safety and security of students is of primary importance at any classes however Live Love Perform staff cannot provide personal care - this remains the responsibility of the Parent/Legal Guardian. Teachers are there only for the supervision of the activity to ensure it is carried out appropriately and safely. We recommend parents wait in a designated area during class to avoid distracting the students - if you choose to remain on-site, please do so only within permitted areas/grounds

SECTION 11 - PHOTOGRAPHY/MARKETING:

We must have your full and explicit consent to take photography or record videography for either yourself, or for your child if they are under 18 years of age. Your consent may influence some of the activities your child is able to take part in - you can update your preference by contacting us
Parental filming/photography is permitted - only for your own child. Any material or footage taken must not include any other children. In such cases where other children are in photography or footage, this must be erased by the person responsible and especially not shared on any platform unless permitted by the child's parent/guardian(s)

SECTION 12 - PRIVACY:

As a business we collect, process and hold certain pieces of personal data when parents/individuals book our offerings.
As a parent/attendee, you have the right to request that your information is: corrected, changed or completely removed - you can contact us directly at hello@liveloveperform.co.uk to do this and to request information on the data we hold about you. You can read our full Privacy Policy, including all other supporting Live Love Perform policies at www.liveloveperform.co.uk/privacy-policy